Last updated: April 7, 2026

Terms of Service

These Terms of Service ("Terms") govern your use of the Ralliq platform ("Ralliq", "we", "our", or "us"). By accessing or using Ralliq, you agree to these Terms.

1. Overview

Ralliq provides tools that enable businesses to understand and act on relationships and engagement across digital platforms, including Instagram.

2. Accounts

You must be at least 18 years old and provide accurate account information. You are responsible for maintaining the security of your account and for all activity conducted under it.

3. Third-Party Integrations

Ralliq allows you to connect third-party platforms such as Instagram. By doing so, you authorize Ralliq to access and process data from those platforms on your behalf.

Depending on the platform and permissions granted, this may include:

  • Tagged post data and engagement metrics
  • Direct message conversation threads
  • Basic profile information (such as username, profile metadata, and follower counts)

This data is accessed and processed solely to provide the functionality of the Ralliq platform and in accordance with applicable platform terms.

4. Meta Platform Terms

Ralliq’s use of Meta platform data is governed by Meta’s Platform Terms: https://developers.facebook.com/terms

You agree to comply with all applicable Meta policies when using Instagram through Ralliq.

5. Data Processing Role

When you connect an Instagram account, you act as the data controller of that data. Ralliq acts as a data processor and processes such data solely to provide the service in accordance with these Terms and our Privacy Policy available at: https://www.ralliq.io/privacy

6. Permitted Use of Instagram Data

You agree to use Instagram data obtained through Ralliq only in compliance with Meta Platform Terms.

You may not use such data for:

  • Advertising targeting outside Meta-permitted use cases
  • Selling or transferring data to data brokers
  • Enriching external datasets unrelated to your use of Ralliq
  • Any activity that violates Meta Platform Terms

Ralliq reserves the right to suspend or terminate accounts that misuse Instagram data.

7. Direct Message Data

If you connect Instagram messaging, direct message data is made available solely for use within the Ralliq platform. Ralliq does not use message content for profiling, resale, or advertising.

You agree not to export, misuse, or process message data in violation of Meta policies.

8. Third-Party Data

Ralliq processes data about individuals who interact with your connected accounts (such as commenters, tagged users, or message participants). This data is processed solely to provide the service and in accordance with Meta Platform Terms.

Ralliq does not independently commercialize such data.

9. Prohibited Conduct

You may not:

  • Violate applicable laws or regulations
  • Violate Meta Platform Terms or other platform rules
  • Use Ralliq to improperly collect or exploit data
  • Use automated means to access the service beyond what Ralliq explicitly provides
  • Interfere with or disrupt the service

10. Data Deletion and Disconnection

You may disconnect your Instagram account or request deletion of your data at any time.

Instagram-sourced data will be deleted within 30 days of account disconnection or receipt of a valid deletion request.

Additional details regarding data handling are described in our Privacy Policy: https://www.ralliq.io/privacy

11. Termination

Ralliq may suspend or terminate your access if you violate these Terms or misuse platform data.

12. Disclaimers

The service is provided “as is” without warranties of any kind.

13. Limitation of Liability

To the fullest extent permitted by law, Ralliq shall not be liable for indirect, incidental, or consequential damages.

14. Changes to These Terms

We may update these Terms periodically.

For material changes, including changes to how Instagram or third-party data is processed, we will provide notice via email or in-app notification prior to the changes taking effect.

Continued use of the service after changes become effective constitutes acceptance of the updated Terms.

15. Contact

16. Governing Law

These Terms are governed by the laws of the State of Utah, without regard to conflict of law principles.